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BCS 228 Human-Machine Interaction

Spring Semester 2002

 

Instructor:

Keith S. Karn, Ph.D.

Adjunct Assistant Professor

110 Meliora Hall

(mailbox on 3rd floor)

271-9047

keith@cvs.rochester.edu (normal)

keith.karn@usa.xerox.com (urgent)

Teaching Assistant:

Andrew R. Mills

Senior

Brain & Cognitive Sciences

274-2812

am002h@mail.rochester.edu

Office Hours:

By appointment.

   

Texts:

The Design of Everyday Things

Donald A. Norman

  1. New York, Doubleday.
 

An Introduction to Human Factors Engineering

Christopher D. Wickens, Sallie E. Gordon, & Yili Liu

1998. New York, Addison Wesley Longman, Inc.

   

Meetings:

Tuesdays and Thursdays 7:00 - 8:15 PM in room 269, Meliora Hall

About the Course:

The theme of this course is human-centered design. We will explore human capabilities and limitations (emphasizing cognitive factors such as perception, information processing, memory, and motor control) that must be considered in order to design human-machine systems that are safe, comfortable, efficient, and fun to use. By applying knowledge of these human factors in the design of a product students will bridge the gap between theory and practice. Team projects will be used to experience an iterative design process that includes analysis of user needs and product goals, conceptual design, physical design, prototyping, usability testing, and refining of the design.

Before starting the course, students should have a basic understanding of behavior and sensory processes, such as that taught in BCS 151 [Perception & Action] and BCS 110 [Neural Foundations of Behavior] or BCS 111 [Foundations of Cognitive Science].

Course Requirements and Grading:

Course requirements include reading, class participation, exercises, exams, and hands-on project work. The following scheme determines the students' grades.

Class participation and exercises 22%

Design Project 50

Midterm Exam 14

Final Exam 14

____________________________________________________

Total 100%

Course Requirements in More Detail:

Class Participation & Exercises (22% of final grade).

The course is intended to involve significant participation by students focused on discussion of the readings, class exercises and the design project. Students are expected to read assignments before class and come prepared to discuss thoughts, ideas, questions, and examples from life experiences that relate to the topic. Readings from the textbooks and additional sources are outlined in the schedule. Additional readings may be added.

Hands-on exercises (both in and outside of class) will illustrate lecture and reading material and often relate to the design project. Exercises will be collected or reviewed in class from time to time so the instructor can assess student progress. Exercises may include:

• teamwork role-playing

• project planning

• task analysis

• story-boards and scenarios

• user profiles

• paper prototyping

• user requirements analysis

• icon design

 

Design Project (50% of final grade).

The design project will involve collaborative learning and problem solving in small teams assigned by the instructor. This will be an in-depth design project including:

  • benchmarking competitive products
  • documenting design decisions & rationale
  • defining requirements & product goals
  • physical design & prototyping
  • establishing user profiles
  • usability testing
  • task analysis
  • re-design based on test results
  • logical design
  • in-class design presentation
  • Each group member will receive an individual grade that is weighted by the individual's level of involvement in the project (as determined by the instructor with input from team members as necessary). Here is how the various parts of the project will contribute toward the student's course grade.

    User interaction planFront-end planning (user profiles, user requirements, benchmarking, user profiles, user requirements, etc.)

    10%

    Conceptual & logical design (design notebook including scenarios, task analysis, storyboards, logical flow diagrams, etc.)

    16

    Usability test (test plan, methods, results)

    12

    Physical design (final design, prototype, presentation of final design)

    12

       

    Total design project contribution to final grade

    50%

     

    Exams (each of two exams contribute 14% for a total of 28% of the final grade).

    There will be one midterm exam and a final exam. These may be a combination of short answer, multiple choice, and essay questions.

    Schedule

     

    Day Date

    Topic

    Facilitator

    Reading Due

    Thursday 1/17

    Introduction and Overview

    Instructor

    • Wickens Ch. 1

    Tuesday 1/22

    The Design of Everyday Things (Usability Evaluation Exercise)

    Instructor

    • Norman Ch. 1-4
    • Sinclair et al. Nature An electoral butterfly effect.

    Thursday

    1/24

    The Design of Everyday Things (Usability EvaluationInterdisciplinary Design Team Exercise)

    Instructor

    • Norman Ch. 5-7
    • Norman Hopkins ArticleWhen designers ignore consumers…
    • Kessler Designs that made consumers, reviewers cringe TBD

    Tuesday

    1/29

    Overview of The Iterative Design Processes Overview (Teamwork Exercise)

    Instructor

    • Wickens Ch. 3.
    • Focus on Wickens p.41-48

    Thursday 1/31

    Conceptual DesignFront End Planning: User Profiles

    (User Profile Exercise)

    Instructor

    • Wickens p.417-419,
    • Cooper The Inmates Are Running the Asylum, Ch. 9 "Designing for Pleasure"

    Tuesday 2/5

    Front End Planning: Determining User Requirements

    Guest: Mr. Stanley S. Caplan

    • Excerpts from Ulrich & Eppinger Product Design and Development TBDCh. 3
    • Wickens p.50-53

    Thursday

    2/7

    Front End Planning: Benchmarking to Set Usability Goals and Gather Design Ideas (Project Planning Exercise)

    Instructor

    • Ulrich & Eppinger Product Design and Development Chs. 4 & 5 Focus on p. 61-64 & 88

    Tuesday

    2/12

    Human Characteristics: Movement, Biomechanics & Work PhysiologyHuman Characteristics: Sensation and Perception

    Guest:

    Mr. P. HickeyInstructor

    • Wickens Ch. 11 & 12 Wickens Ch. 4 & 5

    Thursday

    2/14

    Human Characteristics: Sensation and PerceptionHuman Characteristics: Movement, Biomechanics, and Work Physiology

    InstructorGuest:

    Mr. Paul Hickey

    • Wickens Ch. 4 & 5Wickens Ch. 11 & 12

    Tuesday 2/19

    Human Characteristics: Cognitive Processing

    Instructor

    • Wickens Ch. 6 & 7

    Thursday 2/21

    Basic Design Considerations for Displays and Controls

    Instructor

    • Wickens Ch. 8 & 9

    Tuesday 2/26

    Conceptual Design: Task Analysis

    (Task Analysis Exercise)

    Instructor

    • Wickens p. 50-52, 57-63 TBD
    • Hackos & Redish Ch. 3

    Thursday 2/28

    MIDTERM EXAM

    Teaching Assistant

    • All of the above

    Tuesday

    3/5

    Conceptual Design: Scenarios, Storyboards, Brainstorming

    (Storyboard Exercise)

    Guest: Ms. Kara K. Goldstein

    • Wickens p. 51-53, 477
    • Nielsen. Usability Engineering. Ch. 4

    Thursday

    3/7

    Group working session.

    Guests: Mr. W. Bubie

    • None

    Spring Break (Schedule continued on next page)

     

     

     

    Day Date

    Topic

    Facilitator

    Reading Due

    Tuesday 3/19

    Logical Design for Human Computer Interaction in Web-based Applications

    Guests: Mr. Walter W. Bubie & Mr. Christopher C. Koch

    • Wickens Ch. 15
    • Krug Chapters

    Thursday 3/21

    Physical Design for Human-Computer Interaction: Design Guidelines, Standards, Widgets, and Nomenclature

    Guest: Mr. Gary G. Davis

    "Controls" sections from:

    • Apple. Aqua Human Interface Guidelines
    • Windows XP - Visual Guidelines for Applications Microsoft and Apple User Interface Design Guidelines

    Tuesday 3/26

    Physical Design: Low Fidelity Prototyping

    (Paper Prototyping Exercise)

    Instructor

    • Wickens p. 477-479, 570-571

    Thursday 3/28

    Physical Design: High Fidelity Prototyping (Icon & sScreen prototyping exercises)

    Teaching Assistant

    Tuesday 4/2

    Physical Design: Visual Design for Icons and Graphics

    Instructor

    Thursday 4/4

    Usability Evaluation

    (Test Planning Exercise)

    Guest: Mr. Greg G. Nelson

    • Wickens Ch. 2, p.42-44, 57-60, 66-71, 475-479
    • Rubin Handbook of Usability Testing. Ch. 8 TBD

    Tuesday 4/9

    Usability Assessment

    (Field trip - Xerox Usability Lab)

    Guest: Mr. Skip M. Meetze

    • Louderback. Hail to the Usability Test USA Weekend.

    Thursday 4/11

    Usability Test: Pilot

    Instructor

    Tuesday 4/16

    Stress, Environmental Factors, and Workload

    Instructor

    • Wickens Ch. 13
    • Hackos & Redish Ch. 4
    • Casey Set Phasers on Stun (Tigershark chapter)

    Thursday 4/18

    Safety, accidents, and human error

    Instructor

    • Wickens Ch. 14
    • Casey Set Phasers on Stun (Salyut chapter)

    Tuesday 4/23

    Revising the Design Based on User Input / Current Topic in Design: Revolution vs. Evolution

    Instructor

    • Wickens p. 72-73, 445-446.
    • Levy Insanely Great. Ch. 3

    Thursday 4/25

    Training / Instructions /Help Systems

    Instructor

    • Wickens p. 561-565
    • Baecker et al. excerpts

    Tuesday 4/30

    Design Presentations

    Student Groups

     

    Thursday 5/2

    Review Session

     

    Thursday

    5/9

    Final Exam

    (Date determined by registrar)

    Teaching Assistant

    • All of the above.

    Last updated: May 6,2002


    Last modified: 5/7/2002
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